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Julian, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 659
Experience:  12 years working as camera technician & photo editor.
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Samsung ST96: "The zoom did not operate normally. Insert

Customer Question

Samsung ST96: "The zoom did not operate normally. Insert the battery again and turn the camera on. If the camera does not operate normally, do not put excessive pressure on it and contact the service center."

I reseated the battery several times and got the same result. What should I try next?
Submitted: 4 years ago.
Category: Camera and Video
Expert:  Julian replied 4 years ago.

Julian :

Hello Sir & welcome to JustAnswer. I am happy to answer your question.

Julian :

Its a lens guide line jammed issue. try to clean the lens area and make sure there is no visible scratch mark in the lens body. Use can of air for cleaning the lens guide line dust. Spray air surrounding the lens area. After that if still you face the same problem then follow the below attached images and try that. After that let me know the result.

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