Hi,

 

 

You need to download the updated version Easyshare 8.3 for Windows at the Kodak link below.

 

8.3 for Windows

http://support.en.kodak.com/app/answers/detail/a_id/36670/selected/true

 

Easyshare cameras do require the software to connect correctly.

 

 

It can take a long time, to install Easyshare

 

The key to downloading and installing the Easyshare programs is to make sure that nothing else is happening on your computer. The installation of this program is very resource intensive. It took me three times with a dual core system. It was not until I realized that you should not even so much as move the mouse, that it loaded successfully. Be sure to close all active programs that you can an use only one browser.

 

 

As an alternative, because of multiple compatibility issues with the camera connections and current operating systems, my other suggestion is to get an inexpensive usb memory card reader. You can take your memory card from the camera and plug it into the computer. The card will show up as a removable drive in "My Computer" and you can copy the photo files to a folder on your hard drive and view and print them from Windows. Personally, I prefer this method due to the simplicity and reduced wear and tear on the camera.

 

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The security updates to the Windows operating system and virus protection programs interfere with the camera connections. I have seen many cases where the connection worked one day and would not work the next. Some manual set up may be required.

 

First, restart you computer. Then with the camera on and connected with the usb cable, press the playback button on the camera and go to [Start] control panel, scanners and cameras and try to connect through the wizard. If unsuccessful, the last place to look is in the device manager. Go to back Control Panel, double click the System icon and select Device Manager. Under the heading Imaging Devices you should find the camera, possibly with a yellow triangle with an exclamation point. When clicked on it should tell you what the problem is. You can also delete it and allow the computer to try to provide the correct driver. Since you are using the Easyshare software, open the program and try to connect. Please let me know the result.

As an alternative, because of multiple compatibility issues with the camera connections and current operating systems may occur now, anytime Windows updates, my other suggestion is to get an inexpensive usb memory card reader. You can take your memory card from the camera and plug it into the computer. The card will show up as a removable drive in "My Computer" and you can copy the photo files to a folder on your hard drive and view and print them from Windows. Personally, I prefer this method due to the simplicity and reduced wear and tear on the camera.

Please keep in mind that my diagnosis & solutions provided are directly dependent on the accuracy of your description of the problem. As with any "do it yourself" fixes, success is a "team effort", since I can't see or touch the camera, and relies on the customer's manual dexterity and ability to follow the instructions well.

If you require additional information, please use the Reply to Expert Tab to contact me. Click the ratings only after our exchange is complete and you are satisfied.

If, and only if my answer to your question is helpful and you are Satisfied with it, please leave Positive Feedback. Thank you

With the camera on and physically connected, go back to Control Panel, click on System, select Device Manager. Under the heading Imaging Devices you should find the camera, possibly with a yellow triangle with an exclamation point. In either case delete any imaging device and allow the computer to try to provide the correct driver. If the camera does not show up, go up and click on Action and select "Scan for hardware changes"