Recent Feedback
I have a Canon Rebel Xsi with a EF 75-300mm lens that came with the camera. Every time I shoot a photo with a the sky visible I can clearly see a fuzzy line in the shape of an "s" in the top left corner of the photo. It is there in all my photos but it is only barely noticeable. It doesn't help to clean the lens. Does that mean there is dust in my camera body? I don't know what to do to fix the problem. Would buying a new lens resolve the problem?
Hi,The dust or probably a hair, is on the filter that protects the camera's image sensor. If the automatic sensor cleaning is not removing it try the manual process explained on page 121 of your manual and please let me know the result.If you require additional information, please use the Reply to Expert Tab to contact me. Click the ratings only after our exchange is complete and you are satisfied.If, and only if my answer to your question is helpful and you are Satisfied with it, please leave Positive Feedback. Thank
I had already tried the manual process explained in my camera manual. It did not resolve the issue.
What did you use to clean the sensor?
Relist: Incomplete answer.I did not get an answer to my question. I need to know if I should buy a new lens to resolve the problem or does the camera body need to be repaired?
The only way to determine which is causing the issue in this situation is to mount another lens to test since a particle on the sensor may be to small to see while cleaning it manually. Do you have access to another lens? (Possibly test one at a camera store.)
I do - but not immediately. My daughter has a Canon Rebel but she lives 2 hours away. The nearest camera shop is 100 miles away. I will try her lens when I see her again. The problem is that you can't see the hair or dust in the view finder. It can only be seen when you upload the photo to view on the computer.
You may just need to have the sensor cleaned professionally. That is usually not very expensive. If it is the lens, it will be a bit more and you will need to send it to Canon.
Experience: 30 years as a TV station tech gives me a unique understanding of technical equipment issues.