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I have a Kodak EasyShare LS443. I have loved this camera and

 
Michael Hannigan's Avatar
  • Answered by:Michael Hannigan
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Customer Question

I have a Kodak EasyShare LS443. I have loved this camera and use it in both my real estate business and my jewelry business. When I turn it on, the screen is black. Do I need to send it back to the factory for repairs?

 

Optional Information:
Make: Kodak EasyShare
Model: LS443

Already Tried:
Don't know what to try. My cell is XXX-XXX-XXXX if you need to call

Submitted: 301 days and 4 hours ago.
Category: Camera and Video
Value: $21
Status: CLOSED
Picture
Expert:  Himadri replied 301 days and 4 hours ago.

Hi!
Welcome to Just Answer My name is XXXXX XXXXX X will be assisting you today to resolve or identify Your Problem.

Please press the menu button and see the menu is appear on your camera LCD screen or not ???

Customer replied 301 days and 4 hours ago.

its on auto

Customer replied 301 days and 4 hours ago.

,its on auto

Customer replied 301 days and 4 hours ago.

, do you need additional information?

Customer replied 301 days and 3 hours ago.

Relist: Incomplete answer.

Customer replied 301 days and 3 hours ago.

Relist: Incomplete answer.
please answer my original question. I have an EasyShare LS443. When I turn it on, the screen is black. What can I do to get up operattional?

Customer replied 301 days and 2 hours ago.

Image storage on auto, exposure compensation on 0.0, white balance on auto, picture quality on best, XXXXX XXXXX on color, exposure meter on multi-pattern, focus zone on multi-zone, ISO o auto, 5:47:53 PM Exp on none, date on off, orientation sensor on on,setup menu on setup

Picture
Expert:  Himadri replied 300 days and 20 hours ago.

Unfortunately what you have described indicates that there is a problem with the ccd (the light sensitive chip that produces the image)or the connection to it thats why you are facing this type of problem . So please contact Kodak service center because this type of CCD repairing or replacing is not possible at your home. I apologize for this inconvenience.

If you require additional information, please use the Reply to Expert Tab to contact me.

If you want to pay me for my time then please rate my answer 3 star or above.

Customer replied 300 days and 10 hours ago.

I didn't receive an answer untl 1 a.m. the next morning. Unacceptable customer service.


 


Didn't give me a way to contact Kodak Service Center.

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Expert:  Himadri replied 300 days and 9 hours ago.

Sorry,I am out of idea I am opening the question for expert.

Customer replied 300 days and 1 hours ago.

Please give me a phone number or a website for Kodak Service Center.

Accepted Answer

Picture
Expert:  Michael Hannigan replied 300 days and 1 hours ago.

Hello. My name isXXXXX saw that you had a question about initiating a service repair for your Kodak Camera. You can initiate the repair from the following web page. There are three ways you can open a service call - email, chat, or phone. Just select the option from that page and follow the instructions. Please let me know if you have any questions.

Kodak Digital Camera Support Request

Mike

Expert TypeTechnician
Category: Camera and Video
Pos. Feedback: 93.1 %
Accepts: 164
Answered: 6/27/2012

Experience: 20+ Years Experience in Field. MCSE, ICCP, CNE, Greenbelt

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