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MY CAMERA HAS A FULLY CHARGED BATTERY. I CLICKED IT TO ON

 

Customer Question

MY CAMERA HAS A FULLY CHARGED BATTERY. I CLICKED IT TO ON AND IT CAME ON. WHEN I TOOK A PHOTO IT READ CARD ERROR. I CHECKED THE CARD IT WAS EMPTY. IT IS AN OLYMPUS XD CARD. I PUT THE CARD BACK AND NOW THE CAMERA WILL NOT COME ON WHEN I CLICK IT TO ON.

 

Optional Information:
Make: OLYMPUS
Model: E-420

Already Tried:
I TOOK OUT THE CARD AND CHECKED IT AND IT WAS EMPTY. WHEN I PUT IT BACK THE CAMERA WILL NOT COME ON. THE BATTERY IS FULLY CHARGED. IT IS AN OLYMPUS CARD AND BATTERY.

Submitted: 362 days and 5 hours ago.
Category: Camera and Video
Value: $16
Status: CLOSED
Picture
Expert:  Himadri replied 362 days and 5 hours ago.

Hi!
Welcome to Just Answer My name is XXXXXXX XXX I will be assisting you today to resolve or identify Your Problem.

Please try another memory card and let me know the result.

Customer replied 362 days and 4 hours ago.

i tried an xd card and a compact flash card . the camera still wil not come on. i even tried another fully charged battery. the camera is in pristine condition having only be used twice.

Picture
Expert:  Himadri replied 362 days and 4 hours ago.

Unfortunately what you have described indicates that your problem seems to be with the main circuit board it is not getting the power supply properly may be the battery contacts are defective please check them if they are ok then repair the camera because the repairing is not possible at home.

1. Remove the battery and memory card from the camera.
2. Let the camera sit with the battery and memory card removed
for approximately 20 minutes.
3. Clean your battery contacts with a clean cloth.
4. Reinstall the battery and power on the camera. If your camera still
doesn't turn on, unfortunately, your camera will require service to
correct the problem. I apologize for this inconvenience.

 
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