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Readyrmca, Camera and Video Technician
Category: Camera and Video
Positive Feedback: 93.7 %
Satisfied Customers: 1949
Experience: 12 Yrs Exp. Video, CCTV. If you need to see what's happening I'm your guy.
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shutter doesnt fullyZ915

Resolved Question:

shutter doesn't fullyZ915

Submitted: 1 year ago.
Category: Camera and Video
Expert:  Readyrmca replied 1 year ago.

Hi there. My name is XXXXX XXXXX it would be my pleasure to help with your issue.

From reading your original question it seems like you're having an issue with your shutter. Does the shutter seem to be stuck? Is it in the fully depressed position or does it seem to be stuck in the up position.

Customer: replied 1 year ago.

shutter opens only lalf way

Expert:  Readyrmca replied 1 year ago.

This could be a number of different things. Here's some steps that you can try at home to get it cleared.

First, Power off the camera and remove the batteries, memory card, and any other accessories that may be removable and let it sit for a few minutes. Then re-install new or fully charged batteries only and try powering it on. Try depressing the shutter to see if it will release. If not, then using canned air try blowing out around the shutter release using short bursts of air. Then, using the same canned air, blow out the area where the lens and the camera body meet using short bursts also.

Once you've done that, then try taking another shot to see if it will release. If it won't then see if you can access the camera menu. If you can, access the menu, then find the setup menu, and look for an option to return the camera to factory defaults. Once it's reset to factory defaults try it again.

If your shutter still won't release, then check all the other functions of the camera. All interface buttons and the LCD. Put it in playback mode to make sure that you can see previously recorded images and scroll through them normally. If everything else seems to be working, then the issue is most likely only related to the shutter itself. This isn't something that I'd recommend changing out at home, but if you do want to try it let me know and I'll try and help you locate the parts you need. If you would like to get a quote on getting it repaired, I'm posting a couple of links here for you. The first is for Kodak support for your model. The second is a third party repair service that I use with great success. They are usually a little cheaper than the factory and much quicker. Both should give you a free quote so that you can make an informed decision on whether or not to repair it or replace it. I usually use a 50% method when making this decision. If the cost of the repair is more than 50% of the value of the camera, then it's usually not cost effective to repair and should be replaced. Here's the links.

Kodak Support

Precision Camera

If you do decide that it's not cost effective to repair and you decide to replace it let me know and I'll be more than happy to help you choose a good replacement. Kodak has a trade in program where they will give you a discount on a new camera for recycling your old one. They won't volunteer this information to you, but if you ask you can take advantage of it.

Hope this helps. Please don't forget to accept and leave positive feedback if I've been helpful. Thanks!!!

Readyrmca, Camera and Video Technician
Category: Camera and Video
Positive Feedback: 93.7 %
Satisfied Customers: 1949
Experience: 12 Yrs Exp. Video, CCTV. If you need to see what's happening I'm your guy.
Readyrmca and 4 other Camera and Video Specialists are ready to help you

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