Login|Contact Us
Question and Answer

Camera and Video

Ask a Camera and Video Question, Get an Answer ASAP!

  • Ask A Question
  • Browse Answers
  • Meet The Experts
  • How JustAnswer Works

used wrong charger, bouught the correct one and recharged battery,

 
Michael Hannigan's Avatar
  • Answered by:Michael Hannigan
  • Technician
  • Positive Feedback: 92.9 %
  • Accepted Answers: 162
Verified Expert
in Camera and Video

Recent Feedback

Positive
Would use service again
Positive
it was a bit slow, but seemed satisfactory
Positive
Michael was a great help to me. Very patient while I slowly followed his...
Positive
prompt, concise and solved thank you
Positive
u were great
Positive
Sorry u couldn't help other than tell me my gps is outa date as mfr. no longer...
Positive
Mike was able to turn my frustration into hope and satisfaction. Very Good!.
Positive
Unfortunately for me, and not MIke's fault in any way, I did finally find the...

Customer Question

used wrong charger, bouught the correct one and recharged battery, now it won't turn on, xacti hd2000 camcorder/camera

 

Optional Information:
Make: Sanyo
Model: xacti hd2000

Already Tried:
Reharged battery using correct charger and placed the battery back, the camera/camcoder is not turning on

Submitted: 328 days and 21 hours ago.
Category: Camera and Video
Value: $16
Status: CLOSED
Picture
Expert:  Michael Hannigan replied 328 days and 20 hours ago.

Hello. My name isXXXXX will be your Primary Care Technician and I can assist you with your question.

What has most likely happened is that the battery was damaged. Don't worry though, a replacement is very inexpensive. Here is a link to one.

Sanyo Xacti VPC-HD2000 Camcorder Battery - Premium
TechFuel® DB-L50 Battery

Mike

Customer replied 328 days and 20 hours ago.

I BOUGHT A REPLACEMENT WHICH I CHARGED PUT INTO THE CAMERA, STILL NOT TURNING ON

Picture
Expert:  Michael Hannigan replied 328 days and 20 hours ago.

Was that battery ever in the wrong charger?

Customer replied 328 days and 20 hours ago.

NO, THE ORIGINAL BATTERY WAS IN THE WRONG CHARGER, THE REPLACEMENT BATTERY WAS RECHARGED WITH THE CORRECT CHARGER AND INSTALLED IN CAMCORDER, WHEN I RECHARGED THE ORINAL IT WAS THRU A A CHARGER PLACED DIRECTLY ON CAMCORDER, I NOTICED AFTER A COUPLE OF HOURS THE WHOLE UNIT WAS WARM.

Accepted Answer

Picture
Expert:  Michael Hannigan replied 328 days and 20 hours ago.

Ok. See. So the camera itself was likely damaged with the wrong charger.

If the camera isn't working and you are certain that the new battery is correct, then you will have to have the camera serviced.

Mike

Expert TypeTechnician
Category: Camera and Video
Pos. Feedback: 92.9 %
Accepts: 162
Answered: 5/12/2012

Experience: 20+ Years Experience in Field. MCSE, ICCP, CNE, Greenbelt

Ask this Expert a Question >
 
Tweet

16 Camera and Video Technicians are Online Right Now

Ask Your Question Now
Camera And Video Questions Date Submitted
RA-mn 3/18/2013
my nikon 9000 is not working Nikon repair cannot fix it as 1/17/2013
Using bad judgment, I was carrying my G11 by its strap, without 10/30/2012
Help!!!! I just bought a brand new Nikon Coolclix L810... it 8/14/2012
RA - 150 3/27/2012
i want to know how to use my camera and video on my s 11 3/17/2012
RA hs 3/12/2012
How to download photos from Canon SD600 to my hard drive? How 12/16/2011
I have a PowerShot SD1000, I can view images, but when the 10/3/2011
TO READYRMCA CAMERA AND VIDEO EXPERT LETS GO THRU THE REST 9/28/2011
RSS
Next 10 >
Ask A Camera and Video Technician
Type Your Camera and Video Question Here...
characters left:

Top Camera and Video Experts

See More Camera and Video Technicians

In The News

Nbc
Washington Post
New York Times
Cnn
Learn More

How It Works

  • Ask an Expert
  • Get a Professional Answer
  • Ask Followup Questions
  • 100% Satisfaction Guarantee
Learn More
close
Find Expert answers related to your question.
Sign up using email
We will never post anything without your permission.
Already have an account? Sign in

Ask a Camera and Video Technician

Get a Professional Answer. 100% Satisfaction Guaranteed.
234 Camera and Video Technicians are Online Now
Type Your Camera and Video Question Here...
characters left:
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.
Truste
Contact Us | Terms of Service | Privacy & Security | About Us
© 2003-2013 JustAnswer LLC