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Himadri, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 2831
Experience:  Bachelor's Degree
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Customer Question

My Xacti dual HD camera and video was left unattended for several months with the battery installed and now it will not come on I thougt that the battery had comletely drained and this might be the problem, but I purchased a new battery and it will still not come on , Can you possibly diagnose the problem or tell me where I can locate a technician to have it repaired due to the fact that it is less than 2 years old I live in Mount Vernon, New York, Westchester County
Submitted: 4 years ago.
Category: Camera and Video
Expert:  Himadri replied 4 years ago.
Welcome to Just Answer My name is XXXXX XXXXX I will be assisting you today to resolve or identify Your Problem.

Unfortunately what you have described indicates that your problem seems to be with the main circuit board it is not getting the power supply properly may be the battery contacts are defective please check them if they are ok then repair the camera because the repairing is not possible at home.

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