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when I press the plunger, the yellow light next to the viewer

 

Customer Question

when I press the plunger, the yellow light next to the viewer in the front of the camera goes on but, no picture is taken. no, the lught does not shine on the screen

 

Optional Information:
Make: canon power shot
Model: A 630

Already Tried:
I have tried other optioms but result is the same.

Submitted: 469 days and 21 hours ago.
Category: Camera and Video
Value: $30
Status: CLOSED
Picture
Expert:  Himadri replied 469 days and 13 hours ago.

Hi!
Welcome to Just Answer My name is XXXXX XXXXX X will be assisting you today to resolve or identify Your Problem.

Please press the menu button and see the menu is appear on your LCD screen or not ?

Customer replied 469 days ago.

yes the menu appears on the screen

Picture
Expert:  Himadri replied 469 days ago.

Unfortunately what you have described indicates that there is a problem with the ccd (the light sensitive chip that produces the image)or the connection to it thats why you are facing this type of problem.So please contact Canon Service center because this type of CCD repairing is not possible at your home.I apologize for this inconvenience.

Please contact below the address.

U.S. residents are kindly directed to contact the Canon Customer Support Center for further assistance .

Contact Information for Inquiries

Canon U.S.A., Inc.

Customer Support Center

Phone:

1-800-OK-CANON (toll free)
1-800-652-2666

TTD:

1-866-251-3752 (toll free)

Email:

carecenter@cits.canon.com

Support options and hours of operation: http://www.canontechsupport.com/

Customer replied 469 days ago.

I will contact the support center and hear what they have to sat re repairs or whatever, in the meantime the problem has disappeared and the camera is now taking pictures
thanks for your help.

Accepted Answer

Picture
Expert:  Himadri replied 469 days ago.

If you are Satisfied then please Click on ACCEPT.

Thank you for trying Just Answer.

Expert TypeCamera and Video Technician
Category: Camera and Video
Pos. Feedback: 91.0 %
Accepts: 2586
Answered: 1/17/2012

Experience: Bachelor's Degree

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