Hi,

If your camera is less than a year old it is fully covered under Panasonic's one-year warranty. You can contact them at the link below to set up a warranty repair.

http://www2.panasonic.com/consumer-electronics/support/Contact-Us.1

Lens errors are a common problem. Dirt can get into the gears or the lens can become misaligned from being carried in pockets, purses or from even a small impact. With newer cameras I am usually hesitant to suggest these options since they include some more extreme procedures that may cause further damage if not done correctly, but, if there is no chance of warranty repair, they may save you an expensive repair bill. The two links below give step by step DIY instructions on troubleshooting and attempting to fix this problem. The lens structure of these compact cameras is the same so the examples do apply to this unit. These procedures are effective about 60% of the time. Click on or copy and paste the links into your browser.


FIX 1

FIX 2


If the "do it yourself" approach doesn't work out for you and you need conventional repair, the link below has an online estimate from a Panasonic Authorized repair service.

http://www.unitedcamera.com/PANASONIC-DMC-FX01/#ShowSelections

Note: Considering the age and present value of this camera, paying the cost of having it repaired , approximately $90 really depends on how attached to the camera you are, but is probably not very cost effective. The standard "rule of thumb" is if the repair cost is greater than 50% of the value of the camera, it is not worth it. A good used Panasonic DMC-FH20 can be purchased for about $60 - $85 and a new one for around $125

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