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Having upgradedto 5.3 The following problems ocurred Cannot

 
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  • Answered by:Robert Preston
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Customer Question

Having upgradedto 5.3 The following problems ocurred

Cannot see my friends whether they are on line or offline

The screen that has `boththe icons phone and video calling `the latter cannotbe activated

I use Windos XP

 

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Make: Dell

Already Tried:
Everything I never give my credit card on the computer give me a phon number and ii will call you I live in Dublin

Submitted: 709 days and 18 hours ago.
Category: Camera and Video
Value: 14 €
Status: CLOSED
Picture
Expert:  Robert Preston replied 709 days and 14 hours ago.


Robert Preston :

Are you talking about on Skype?

Customer :

Yes skype

Robert Preston :

Ok

Robert Preston :

Uninstall Skype completely

Robert Preston :

then go to C:\Documents and Settings\Application Data\

Robert Preston :

in there, delete the skype folders

Robert Preston :

then reinstall skype

Robert Preston :

er im sorry, C:\Documents and Settings\<YourUsername>\Application Data

Robert Preston :

after that it will work

 
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