How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Himadri Your Own Question

Himadri, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 2831
Experience:  Bachelor's Degree
Type Your Camera and Video Question Here...
Himadri is online now
A new question is answered every 9 seconds

I was deleting individual pictures from my Coolpix L2 or L3.

Resolved Question:

I was deleting individual pictures from my Coolpix L2 or L3. I evidently pressed the wrong button, got an icon that looked to me like it would indicate "duplicate," then an hourglass icon, and suddenly a bunch of pictures were gone.

Can I get them back?
Submitted: 5 years ago.
Category: Camera and Video
Expert:  Himadri replied 5 years ago.
Welcome to Just Answer My name is XXXXX XXXXX I will be assisting you today to resolve or identify Your Problem.

If the images you want to recover are on a Flash memory card or in your camera can still be recovered using the same type of recovery software. Photo recovery software accesses a memory card just as if it was a hard drive. If you are using Windows and your digital camera appears in Windows Explorer by the name of the camera rather than as a drive letter, you may need to take the memory card out of the camera and put it in a USB memory card reader before you can start the recovery.

  1. Connect the memory card, camera so that it can be accessed like a removable hard drive.
  2. Use a tool such as Flash Recovery or DeleteFIX Photo.
  3. Mac users should try PhotoRecovery for Mac.

See a tutorial showing how to recover photos using DeleteFIX Photo
Customer: replied 5 years ago.
I think I downloaded the software but I think my card reader won't accept the memory card. I don't have the direct cord; it's at work.

Do you have any idea where the software landed on my computer?

I will pay the charge since my lack of equipment is not your fault. Thank you for helping.
Expert:  Himadri replied 5 years ago.
What OS do you you use XP or VISTA ?
Customer: replied 5 years ago.
I'm pretty sure it's XP.
Expert:  Himadri replied 5 years ago.
Then please open your MY Documents and go to Downloads Folder there is the software landed on your computer.
Himadri and other Camera and Video Specialists are ready to help you