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jdsvideo, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 1066
Experience:  twenty five years experience repairing video,specializing in camcorder and digital camera
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I have a Sony DCR-HC32 with an LCD touchscreen that does not

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I have a Sony DCR-HC32 with an LCD touchscreen that does not respond to my touches, ie, I cannot get it to playback. Anything I can do other than send the unit back to Sony for a $171 repair?
Thanks,
Ted
Hi there remove the disk, card & battery from the camera & wait 20 minutes. After that just insert battery & try to use it. If you have reset button on your camera & try to reset it & let me know the result.

Hi,please allow me to help with this concern.This problem lies within the lcd flex cable which runs from main pcb to lcd monitor,intermittent connect within cable(which explains why it works when rotated).This flex cable part number isNNN-NN-NNNNand cost is approx. $30.00.It is a fairly routine repair,however side case removal,lcd disassemble and proper dress of cable is needed(cable does have a tendency to split if not wrapped correctly).I will suggest this repair should be cost effective repair on this model as this is one of few problems that are common.I will also think that to check around to service centers in your area and find the best price,now that you know what the problem is.

If you have any other questions please ask....Best to you,Joe

jdsvideo, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 1066
Experience: twenty five years experience repairing video,specializing in camcorder and digital camera
jdsvideo and 2 other Camera and Video Specialists are ready to help you

Answered customer concern properly

Thank you for accepting and best to you,Joe