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I'm sorry to hear that Cosmo's has been suffering from this eye problem. It sounds like this has been a chronic problem. It is uncommon for a bacterial or viral infection to take this long especially when proper medications used. Trying to find out the underlying cause of this problem is very important. Keratoconjunctivitis sicca (KCS), which is known as "dry eye". The most common cause of KCS appears to be immune-mediated destruction of the tear-producing gland tissue. We do not know what causes this type of inflammatory reaction. When KCS is in advanced state the situation is pretty obvious but early on in the case it may look like a simple case of conjunctivitis. In either case it is important to measure the tear production to determine how dry the eyes are. The test that accomplishes this is called the Schirmer Tear Test. Other eye conditions such eye lid conformation problems or chronic irritation from rubbing the face etc can also cause constant eye irritation and the signs you have mentioned. A close examination of the eyes by an opthalmologist would be helpful in the treatment of his eyes. I hope this was helpful, if so, please do not forget to rate my answer. Thank you.