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Joshua
Joshua, Lawyer
Category: UK Traffic Law
Satisfied Customers: 24527
Experience:  LL.B (Hons), Higher Prof. Dip. Law & Practice
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My car was damaged by someone scraping down the outside whilst

Customer Question

My car was damaged by someone scraping down the outside whilst they were driving past my parked car.
A lady left a note to apologise for the damage and left her telephone number on a note she attached to my car.
I rang the lady and she asked me to get a quote for the damage and not to inform my insurance company as she would settle it herself.
There was damage to both the offside doors and I got 3 quotes all in the region of £750.
I rang the lady back to inform her of the quotes and she went bollistic saying noway was there that much damage and I was trying it on.
She said the damage should be no more than £200 and I should get a quote from a mobile spray contractor.
I did this and the guy quoted £450 but he also said my damage was not really suitable for his technique of re-spraying as the scratches were too deep and that it really needed a professional repair where the paint would be blended in.
He put his quote and his recommendation in an email to myself.
When I rang the lady she became very aggressive and said that noway was she paying and if I tried to claim on my insurance she would just deny doing any damage and just say she clipped my wing mirror.
My insurance excess is £600 and I am sure the insurance company would just settle 50/50 with me basically not receiving very much towards my repair with a double whammy of losing my no claims bonus and paying higher premiums in the future.
I still have her original note on which she admitted bumping my car and the telephone number she left.
What options do I have and what would you suggest I do next.
Submitted: 1 year ago.
Category: UK Traffic Law
Expert:  Joshua replied 1 year ago.
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