i have moved my taxi insurance to another company after the first company raised its premium by £800.00 no change in the claim bouns, they said the reason is that all the premiumums gon up. the new insurance accepted me with 2 years NCB and history of 2 accidents one 50/50 and the other still open. i paid their premiumum in full in one go. i have satisfied all their enquiries by documents they requested. after one month they came to me saying that their is a 3rd claim that i did not reported. the Q check shows only 2 claims. i have proved to them from the previous insurance that their is only 2 claims and the previous insurance certified that to them. they still insist that their is a 3 rd claim which is not my foult according to the recorded tap when i took the policy. after all this they have asked me to pay extra £340.00 on the top of the initials qote i paid. i did paid the different but i am not convenced of the 3rd claim which does not exist nor they can prove. i need an advice how to deal with this situation and to remove this extra claim from records. please help. thank you.
Optional Information: System of Law: England-and-Wales Already Tried: negotiating with them only.
HiThank you for your question and welcome to Just Answer. I will try to help with this.What exactly would you like to know about this?
how i can be sure of what they say, and to see what prove they have, and how i can fight it? i think my question was very clear
first time to be confused with just answer. i have asked to block jomo from answering my question, but no i got her again??? i think she did not understand my questions, i was expecting from here to come up with what she understood from my question so she can help as requested. or to ask me what is not clear in my question?? thanks.
i am sorry this is getting very complicated in dealing with, and i am not getting the right respond. i am not satisfied with the service. PLEASE CANCEL MY QUESTION AND REFUND THE MONEY. £11.00 THANKS. NAGI