Please advise if you are in receipt of any incapacity benefits/allowance or have you applied for it in the past? Were you in civil service or worked for armed forces?
No not in the armed forces , im on no benefits, but my husband gets incapacity benefit we have a joint account. his incapacity benefit gets paid into the same account
Thank you for your response.
PGO stands for Paymaster General Office
My advice to you is to contact Office of HM Paymaster General and the contact details can be found here
You should quote the reference number shown with the payment and see if they can throw any light.
If you need more information please let me know.
none of the numbers on the web site exist
I have called 0870(###) ###-####and the message I am getting is "please hold for the next available administrator".
You may wish to drop them an email and the email address is on that link OR write to them and retain a copy for your files.