i have received a letter for tax credit overpayment of £3,137.22 from 2004. they claim they never received the forms,those these were sent.i disputed it in 2008 and this was apparently rejected,but i was not informed.what can i do.i was also told over the phone from one of the offices before the dispute,not to worry about it as it was an error and would be sorted.this was clearly not the case,though i dont now have any evidence of this.
System of Law: England-and-Wales
Thanks for your question
All you can do is advise that an appeal was in place in 2008, and as you heard nothing more to state that your appeal had been rejected, then you assumed all was settled.
Ask them to provide evidence of the appeal having been rejected and on what grounds it was rejected, and if had been rejected then surely they would have pursued you for this money at this time.
There are many cases where the tax credit office is revisiting these old cases, and many of them seem to be them chancing their luck.
I would also advise you to get your local MP involved, as to this matter, as clearly this is a case of chasing after money that they have failed to deal with at the appropriate time.
26 HMRC expertise, PAYE, Self Assessment ,Residency, Capital Gains, CIS ask for Sam Tax
i have read somewhere that i can obtain copies of documents & recordings from them,do you have any info on this.also apparently 2004 was around the time that they were making major errors.
Thanks for your response
Yes you can, you will need to specifically ask for all information both written and recorded on the computer record and file relating to written, telephone communications and appeals relating to tax credits under the Freedom of Data Act of 2000
Link here for you to use the online request or make a written request and the contact details http://www.hmrc.gov.uk/freedom/make-info.htm
the letter i have is from debt management and banking,demanding payment in full by 7t june.can this be put on hold and also what happens if you cant pay full amount if they still insist i owe it as there is no way we could payit in full as we are both on benefits.
Thanks for your response and further questions
Ring debt management and advise them you are appealing the amount directly to the tax credit office, and ask them if they would like a copy of the letter.
They will then suspend pursuing for the amount (although standard letters may still come off the debt management computer system) until such time this matter is deemed to e settled, either through agreement that the amount is not to be pursued for OR the amount is deemed to be due
But also advise both debt management and the tax credit office that you are on benefits - and are not in a position to pay this back if deemed to be due.
Debt management will then either have to suspend payment until such time it can be paid, or ask for regular small payments to start to pay off this amount.
hi sorry forgot to ask,how long should it take to get copies of correspondance and calls back.
Thanks for your further question
You should have an initial response within 20 working days providing the information, or advising further if there is to be a delay and why