UK Property Law
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1. Your son and his girlfriend have no right to withhold the rent, but they do have a right to use the rent monies and repair the bedroom window and to fix it up so that it is secure. This is because a tenant is allowed to deduct the costs of reasonable repairs from the rent he is paying. So here your son should be a builder or some handyman to come bye and repair the window and then deduct the monies paid from his rental payments. Be sure he keeps a receipt so that it is clear to the landlord how much was paid. In these circumstances, the law gives a self-help remedy, not one of withholding rent.