My landlord has authorized a person to come into my rented property unannounced and without due notice and removed the mattress from the main bedroom. After much complaining and 2 days later we received a replacement mattress that was quite filthy. It is different to the mattress on the inventory list and not fit for purpose as it's stained, smells and dirty.
I have returned the mattress to the agent and refused to accept. the agent said this is the only mattress they can offer, although highly unlikely I was willing to accept it IF they send it to a cleaning service.
This seems like intentional harassment - what are my option to be compensated, receive the correct mattress etc?
DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.
The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).