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Thomas, Lawyer
Category: UK Property Law
Satisfied Customers: 7430
Experience:  BA (Hons), PgDip, Practising Solicitor
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My mum had a stroke and I had to vacate the property prior

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My mum had a stroke and I had to vacate the property prior to end of contract but I made a verbal agreement with the landlord through the local letting agency to get my bond back.
The manager has now left the company and his new replacement won't honour the agreement.



Did you occupy the property under an assured shorthold tenancy agreement?



Customer: replied 6 years ago.
Yes. My first 6-month contract had finished and I had extended by another 6 months.

Right. The deposit should have been lodged with a tenancy deposit scheme so request the relevant details of the scheme, including the deposit reference number. If it has not been lodged then you will be eligible to apply for the return of the whole of the deposit and a fine payable by the landlord to you of three times the deposit amount. See a local landlord and tenant solicitor if this is the case.

Each scheme has a dispute resolution service and you will have to call the scheme in order to find out how to initiate it. Your argument will be based on the verbal statement made to you and it depends whether this is accepted or not. If it is not accepted then they will likely be able to keep the whole of the deposit so try and be as specific as you can about when the statement was made.


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Kind regards,



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