Can you confrim - the property agents were in charge of refurbishing the kitchen and bathroom and employed contractors to do the work. The work is unsatisfactory and you wish to know what recourse you may have against 1)the contractors and/or 2)the property agents.
If you consider that you did authorise the work to be done by the contractors but that the standard of work was carried out with less than a reasonable care and skill then you can hold them in breach of contract. Reasonable care and skill is implies under s13 of Supply of Goods and Services Act 1982.
If they dispute this the they can attempt to sue you for the money, with your defence still being the above. It would be for a Court to decide if the service did actually fall below the above standard and it may be that they order you to pay some, but not all of the costs. Depending on your view of the standard of the work you may seek to reach a settlement with them over the amount owing to them.
If you consider that the agents contracted the contractors but without your authority then you can hold the agents in breach of contract and ask them to pay or settle the fees of the contractors.
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