How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andrew Smith Your Own Question
Andrew Smith
Andrew Smith, Engineer
Category: UK Plumbing
Satisfied Customers: 3586
Experience:  Domestic Gas, Commercial Gas, LPG, Unvented Hot Water, Part P Electrical, Commercial Catering
46681511
Type Your UK Plumbing Question Here...
Andrew Smith is online now
A new question is answered every 9 seconds

We have a vokera ct29 boiler and can't restart the boiler.

Customer Question

Hi Pearl. We have a vokera ct29 boiler and can't restart the boiler. Last time we called out a plumber and it cost a fortune for him just to relight it and nothing more. There is no manual. Thank you.
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: 5 mins.
JA: Do you plan on doing the work yourself?
Customer: To be honest there isn't any work to do it just needs relighting . So i know i can do this myself with a manual. Thanks.
JA: Anything else we should know to help you best?
Customer: No thanks, ***** ***** need the information and I can do it. Thank you.
Submitted: 20 days ago.
Category: UK Plumbing
Expert:  Andrew Smith replied 20 days ago.

Is it a Procombi?

Is the GC number on the data badge?

Customer: replied 20 days ago.
Thanks Andrew, I have just got it working again. Thanks again for your offer of help but all's well.
Expert:  Andrew Smith replied 20 days ago.

No problem.

If you give me the GC number I will send you a link to the manual anyway

Customer: replied 19 days ago.
Hi Andrew.The serial number is *****(###) ###-#### Hope that's the right one.Thanks. Dave.
Expert:  Andrew Smith replied 18 days ago.

The GC no. is in the form of XXX-XX-XXX

Related UK Plumbing Questions