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Brian, Plumber
Category: UK Plumbing
Satisfied Customers: 827
Experience:  16 yrs. experience as plumber, including full bathroom and kitchen installations.
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I keep getting the 01 service. Replaced the batteries.

Customer Question

I keep getting the 01 service. Replaced the batteries. Shower works from the simple remote but does not switch off when using the main remote.
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: Started about four days ago.
JA: Do you plan on doing the work yourself?
Customer: If I can!
JA: Anything else we should know to help you best?
Customer: Not sure. Unfortunately there are no operating instructions as the unit was in the house prior to me moving in.
JA: Did you double-check the thermostat? And what about the unit's filters?
Customer: Good question. The thermostat and filters are presumeably in the power unit?
Submitted: 9 months ago.
Category: UK Plumbing
Expert:  Brian replied 9 months ago.

It sound to me like your remote has failed. I do not seem to be able to find details referring to make and model, this would help identify if there is a common fault.



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