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Rick Ridley
Rick Ridley, UK Heating Engineer
Category: UK Plumbing
Satisfied Customers: 1561
Experience:  30 Years on the tools, now retired, Ex CORGI
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Boiler says safety switch off water shortage. No heating or

Customer Question

Boiler says safety switch off water shortage. No heating or hit water
JA: Did you double-check the thermostat's settings? And what about the filters?
Customer: Thermostat is set at 22C. Don't know anything about filters.
JA: Do you plan on doing the work yourself?
Customer: Only of its simple to fix
JA: Anything else we should know to help you best?
Customer: It's a fairly new boiler, vaillant ecotec
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the HVAC Technician about your situation and then connect you two.
Submitted: 7 months ago.
Category: UK Plumbing
Expert:  Andrew Smith replied 7 months ago.

Hi - do you have the make and model?

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