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Brian, Plumber
Category: UK Plumbing
Satisfied Customers: 827
Experience:  16 yrs. experience as plumber, including full bathroom and kitchen installations.
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Andrew, We have a valliant pro boiler and the hot water

Customer Question

Hi Andrew,
We have a valliant pro boiler and the hot water is working but not the heating. We control the heating with British Gas thermostat but the light on the receiver under the boiler ( also a British Gas) are not on. We changed the batteries in thermostat but still doesn't work.
Any idea what we need to turn on the heating?
Submitted: 1 year ago.
Category: UK Plumbing
Expert:  Brian replied 1 year ago.
Hi unfortunately British gas use all sorts of thermostats and get there name printed on them. Could you send a picture so we may be able to Identify the model.Sometimes on the receiver there are two buttons one says learn the other is override , you may be able to get some heat by pushing the override button as a temporary measure.

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