How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Rick Ridley Your Own Question
Rick Ridley
Rick Ridley, UK Heating Engineer
Category: UK Plumbing
Satisfied Customers: 1561
Experience:  30 Years on the tools, now retired, Ex CORGI
15546140
Type Your UK Plumbing Question Here...
Rick Ridley is online now
A new question is answered every 9 seconds

I have a vaillent ecotec plus boiler and water works fine,

Customer Question

Hello. I have a vaillent ecotec plus boiler and water works fine, but heating isn't working.
Submitted: 1 year ago.
Category: UK Plumbing
Customer: replied 1 year ago.
The information code is S30, but that shouldn't be based on the bypass the plumber did last year. It works for a short time if I press the + and - at the same time, but then shuts down again.
Expert:  Andrew Smith replied 1 year ago.

S30 means it is in standby.

Do you have a wired or wireless stat?

Customer: replied 1 year ago.
It's wired, but previously a plumber disconnected it because it was shorted.
Expert:  Andrew Smith replied 1 year ago.

If it has been removed then how do you trun the heating on usually?

Customer: replied 1 year ago.
I use the bottom temperature dial and regulate it that way.
Expert:  Andrew Smith replied 1 year ago.

Ok, you also have a hot water or heating position control knob. Can you confirm what happens when you turn it to off and back again?

Customer: replied 1 year ago.
It was not doing anything differently and went back to the s30. I did the piece where you hit the plus and minus and it was run for a while and then shut off.
Expert:  Andrew Smith replied 1 year ago.

The hot water is ok?

Customer: replied 1 year ago.
it is
Expert:  Andrew Smith replied 1 year ago.

When you turn onto heating also, does the display change and the pump start?

What is the pressure gauge reading?

Related UK Plumbing Questions