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Ask Andrew Smith Your Own Question
Andrew Smith
Andrew Smith, Engineer
Category: UK Plumbing
Satisfied Customers: 3586
Experience:  Domestic Gas, Commercial Gas, LPG, Unvented Hot Water, Part P Electrical, Commercial Catering
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Rick I have an error code of e 13 on the boiler. Heating I

Customer Question

Hi Rick I have an error code of e 13 on the boiler.
Heating I think seems to be working but no hot water
Submitted: 1 year ago.
Category: UK Plumbing
Expert:  Andrew Smith replied 1 year ago.

Do you have the make and model?

What is the pressure gauge saying?

Customer: replied 1 year ago.
It's REMEHA AVANTA PLUS. Sorry I'm not very technical, if the pressure gage is the clock looking type thing; The red hand is on the number 3 & the other half way between 2 & 3.
Have sent some images but don't know if they'll help as its dark.
Thanks
Expert:  Andrew Smith replied 1 year ago.

Ok, try venting a radiator into a tub or bowl until the pressure is back down to about 1.5 bar.

Let me know what the boiler does then

Customer: replied 1 year ago.
Ok great thank you. Will try that. Just need to find the radiator key!
Thanks
Expert:  Andrew Smith replied 1 year ago.

No problem.

Come back if you need me again.

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