How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Rick Ridley Your Own Question
Rick Ridley
Rick Ridley, UK Heating Engineer
Category: UK Plumbing
Satisfied Customers: 1561
Experience:  30 Years on the tools, now retired, Ex CORGI
15546140
Type Your UK Plumbing Question Here...
Rick Ridley is online now
A new question is answered every 9 seconds

Brian, we are fairly new to this house and there was no

Customer Question

Hi Brian, we are fairly new to this house and there was no booklet left. Although the heating has been off for over a month 2 radiators have kept coming on. We turned one off completely yesterday and the F5 sign has come on the boiler with no hot water. Is this the connection ? Thanks Fiona
Submitted: 1 year ago.
Category: UK Plumbing
Expert:  Andrew Smith replied 1 year ago.
Hi my name is ***** ***** lets see if we can get you sorted in the shortest possible time.
F5 is usually flame failure, this means it has not lit.
Do you have the make and model?

Related UK Plumbing Questions