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Hi, I have an Ariston Micro Genus II Type C 28Kw Combi Boiler

 
Rick Ridley's Avatar
  • Answered by:Rick Ridley
  • UK Heating Engineer
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Customer Question

Hi, I have an Ariston Micro Genus II Type C 28Kw Combi Boiler which has shut down & will not reset with the button. When i tried switching the power supply off then back on, initially code d65 appears then changes to code A97.
thanks.

 

Optional Information:
Make : Ariston
Model : Micro Genus II 28kw

Already Tried:
I have checked the system water pressure, ok. removed the panels, checked the fan spins freely, checked for any split or disconnected air hoses, accessed the PCB & checked the 2 off glass fuses.scratched my head!!

Submitted: 773 days and 5 hours ago.
Category: UK Plumbing
Value: $25
Status: CLOSED
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Expert:  Rick Ridley replied 771 days and 5 hours ago.

Hi I am Rick, UK Plumber, and I specialize on Boiler problems, if this is the HE gas council number 47 116 38 then A97 is a problem with the electronic monitoring so could be a sensor, bad connections/wires or PCB, Rick

Customer replied 758 days and 21 hours ago.

Hi, i was hoping you could be more specific than that. Does it need a laptop plugged in with appropriate software to diagnose, or am i supposed to buy a load of parts in the hope i can cure the fault?

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Expert:  Rick Ridley replied 758 days and 6 hours ago.

Sorry ther is no easy answer, first check the sensors with a multimeter, they should read in the low K ohms range, if open circuit or shorted then change it, if all OK and the connections are good, then change the board, Rick

 
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