I thought all dial meters had long since disappeared.
The final dial was never read as that was in tenths which is the point you make.
So, if the reading was 1234.5, which, rounded down in the old system would be a reading of 1234, (one thousand two hundred and thirty four) what they are now saying is that the reading should be 12, 345, (twelve thousand three hundred and forty five)?
You say that this results in erroneous bills. In fact, it only results in one erroneous bill which is the bill when it jumps from 1000 to 12,000 because there afterwards, unless I’m missing something, the readings just follow on correctly.
What has happened in the interim with regard to the huge bill which would have ensued at one point or have you just been paying the amount which isn’t in dispute?
When did they actually come to this monumental decision? How much money is in issue?
If my understanding is correct, please tell me and I will give you a suggestion as to how to deal with this.