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Thank you for your question
My name is Clare
I shall do my best to help you but I need some further information first
What loss have you suffered as a result if this action?
I am sorry I should have been specific - I mean financial loss
I am sorry - the constant popups are a site feature which is not connected with the local experts (me) who are dealing with your question.
There is no need for a telephone call unless you want one - this matter can be handled on this forum without any problems
However I do need to know what financial loss you have had
I shall ask the site to arrange a refund for you