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What type of 12 month contract is it?
Is she preventing them from having quiet and peaceful enjoyment of the property? What would they like to do?
No she can not keep doing this. It rather however depends on what they would like to do. There are being restricted in how they can use the property and there are clearly not getting quiet peace and enjoyment of the property. The tenant’s right to live in quiet enjoyment is a statutory right. Failing to give tenants that right could lead to landlord being prosecuted for harassment. Statutory rights cannot be revoked or overwritten. As such if she persists then I would recommend that they either speak to her or contact the LA and ask them to investigate and take action on their behalf. Happy to discuss - please rate positive