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Hi thank you for your question, I will try to assist you, but I am not entirely sure what it is you want to know that requires legal advice.
Is there some specific advice you require?
Hi, I cannot confirm if the person was from the council or not I am afraid. Some council's may send people after hours when people are home from work. Your friend should have asked for identification at the time. Now however, your friend should contact the council directly and ask if they have sent out employees regarding this issue. If they have not, then she should contact the police regarding the matter and inform them of this incident so that they are aware. There is little they can do at this stage but they can make a note and warn people of a possible scam.
I hope this assists.