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Ben Jones
Ben Jones, UK Lawyer
Category: UK Law
Satisfied Customers: 9038
Experience:  Qualified Solicitor - Please start your question with 'For Ben Jones'
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The co-op bank has taken out all but �17 from my bank, I've

Customer Question

The co-op bank has taken out all but �17 from my bank, I've had continual phone conversations and at this moment the say 'we are unable to provide access to the funds in your account because we are complying with our UK statutory obligations'. Can you throw some light on this please.
Thank you XXXX XXXX
Submitted: 1 year ago.
Category: UK Law
Expert:  Alex J. replied 1 year ago.
Hi,
Thank you for your question and welcome.
My name is ***** ***** I will assist you.
Have they provided you with anything in writing?
Have they asked for Identification or proof of your address?
Kind regards
AJ