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Max Lowry
Max Lowry, Advocate
Category: UK Law
Satisfied Customers: 1457
Experience:  LLB, 10 years post qualification experience
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I have ordered a conservatory but no longer want it. It is

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I have ordered a conservatory but no longer want it. It is 15 days after I signed so I know I am out of time. Are there any legal loopholes I could exploit? Could I make them an offer to cover their time and expenses? Basicalyt hey want 25 percent

Max Lowry :

Hi, welcome to the site. I will help you with your question.

Max Lowry :

Was the conservatory made to measure etc. or is it a standard size?

Customer:

Made to measure but I guess large parts of it are standardised

Max Lowry :

Okay. How did you buy it, over the phone, internet, at a showroom etc?

Customer:

Got quote following home visit then agreed in showroom later

Max Lowry :

Okay. I'm afraid it's bad news, you're unable to cancel under the general law. If the contract itself gives you a right to cancel, then you can do it, but otherwise, you cannot.

Max Lowry :

You can't cancel goods that are tailored in some way to your own specification, as yours way (even if parts only are specific to you).

Max Lowry :

Had it have been completely standard, then other consiserations would be relevant.

Customer:

Yeah I thought it was probably the case.thanks anyway.

Max Lowry :

No problem. Sorry it's bad news! Could I ask you to rate the answer as highly as you can for me please. Thanks!

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