Get UK Law Questions Answered by Verified Experts
Hi, welcome to the site. I will help you with your question.
Was the conservatory made to measure etc. or is it a standard size?
Made to measure but I guess large parts of it are standardised
Okay. How did you buy it, over the phone, internet, at a showroom etc?
Got quote following home visit then agreed in showroom later
Okay. I'm afraid it's bad news, you're unable to cancel under the general law. If the contract itself gives you a right to cancel, then you can do it, but otherwise, you cannot.
You can't cancel goods that are tailored in some way to your own specification, as yours way (even if parts only are specific to you).
Had it have been completely standard, then other consiserations would be relevant.
Yeah I thought it was probably the case.thanks anyway.
No problem. Sorry it's bad news! Could I ask you to rate the answer as highly as you can for me please. Thanks!