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Hi, do I have to do anything? Or wait for them to contact me?
No need to do anything. here I am.
Did you at any stage tell them that you were remortgageing and needed defaults removed asap
Over the phone and in correspondence.
I probably did this from about 6 weeks in
I think this is oneof those that could go to court and the judge would have every sympathy for youparticularly as the default was removed eventually, after six weeks, presumablybecause of the gas companies inefficiency and lax attitude.
They must have agreedthat you had no liability or otherwise they would have not remove the defaults.They are very quick to put the defaults on but very slow to take them off.
The reason I askedif they knew that you were applying for a mortgage is that should have focusedtheir mind that because of their negligence, you were experiencing furtherloss.
If you would nevermentioned this to them at all and I don't think you had much chance ofrecovering your extra costs in court . It wouldn't stop me pursuing the matterto at least make an attempt and get the matter decided by a judge rather thanthe gas company's own internal procedures, but I don't think in all honesty asyour additional loss would then not have been "within the contemplation of theparties" you would recover the extra costs.
BUT you did tellthem that you are applying for a mortgage and you did tell them that if youdidn't get it, you would incur further costs. In any event, if you didn'tactually mention possible extra costs, in my opinion, it would have beenapparent to anyone that this would cause your problem if there would defaultsregistered against your name. So, I think you have a reasonable chance ofrecovering this money (or at least some of it) because clearly, the gas companywere aware of the potential problem if they did not deal with this in a timelyfashion
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Hi, what about my chances of compensation for my time resolving?
By all means add it in as aseparate head of claim but I don't think it's something that you would recover.
However stranger things havehappened and whilst the overall claim is not by any means a foregoneconclusion, I can guarantee that if you don't put a claim in, will get nothing.
It is a shame that more people donot take the stance that you are taking because if they did, the utilitycompanies would not walk all over blameless people in the way they do and theywould get their backside into gear with regard to their admin
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