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I am based outside of UK and run a small used book retail business. Most of my stock is sourced in UK. I tried to place an order with a UK based supplier (cash basis) whom I introduced myself to 15 months ago even though no business was transacted. The company is failing to respond to my emails - perhaps they do not wish to do business with me as I failed to place an order with them last year! I am aware that the company is in full operation and has more than adequate stock to fulfill my order. It is difficult for me to proceed when all I get from the other side is silence! I could find another supplier, however at this time, this company is the only one which I believe would be capable of supplying me with my requirements. All shipping arrangements and costs would be for my account and would be set up by me separately.