Hello, I have sent a letter by special recorded delivery to a call centre asking them not to contact us. They have ignored the letter. Can I sue for harrasment?
System of Law: England-and-Wales
Nothing else apart from the letter.
Hi, thank you for your question, I will assist you with this.
Essentially you can sue the company for harassment in a civil action under the Protection From Harassment Act 1997 seeking an injunction against the company and damages. However, they could try and defend any claim depending upon the circumstances and the reasons for the call.
You would also have to show that the actions of the call centre caused you damage, either financially or personally or both.
I would suggest you review the legislation to consider your options. Here is the link to the Act - http://www.legislation.gov.uk/ukpga/1997/40/contents
Depending on the circumstances and value of the claim you may be able to seek assistance with this from a solicitor who may act on a CFA or no win, no fee basis. Alternatively, you could commence legal proceedings yourself. I would advise the use of legal representation in a case against a large commercial organisation.
Here is a case of a woman who sued British Gas for harassment - interesting article for you to consider - http://www.out-law.com/page-9826
Please remember to only rate my answer when you are 100% satisfied. IF you feel the need to click either "Helped a little" or "I expected more", please stop and reply to me via the REPLY or CONTINUE CONVERSATION button with the issue you have. I will be happy to continue further and do everything I can to provide you with the service you seek.Thank you
DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.
The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).