A year this August Redress Claims rang me and claimed they could get money back on my credit card and morgage I like a fall gave the £1.500 in payment to this day I have received know claim and have E-Mailed them for to find what was happening, but to date have not recieved a reply from them. On checking I have found that I am not they only person they have done this to. Can I claim any of my money back, or can any one help me with this problem.Please could you advise me thank you Pauline T
System of Law: England-and-Wales
I have tied E-mailing them, and am going to write to there completes department but do not hold much hope
HiThank you for your question and welcome to Just Answer. I will try to help with this. Please RATE my answer OK SERVICE or above.What did they guarantee for your money?
They claimed they could get the PPI back on my credit card & morgage
They won't have guaranteed that though?
ok I agree they could not garantee but surly they should of not asked for payment up front I thought it was no win no fee with PPI I after a year they should let people know what is going on ?
So what did they guarantee?Or do you just not know?
They did not guarantee they would get a claim ok this I understand, most Company only take a fee if they have won the claim for you, but this Company take the fee straight away from you credit card surly this is not correct this is what has made me so cross as now I have to pay back the amount to credit card company
How do you know they haven't made a claim against them?
FOR JOMO1972 I donot know as they have not informed me of any and I would of thought if would of been settled by now , I have not heared any responce from them since January this year.
The issue here is going to be what was guaranteed in this particular contract.Many do offer a no win no fee arrangement but clearly that wasn't the case here.If you paid up front though then clearly you were expecting something to happen. It might well be that the arrangement was that it would be a refundable sum if the claim failed but that depends on what was agreed.If they have taken your money and done nothing at all then certainly you would be entitled to claim it back.You could sue them at the small claims court. That will depend obviously on whether or not they are still trading though. They may be. If they are then it will be cheap and quick to issue at the small claims court. If the arrangement was that you could reclaim it in the even of failure then you could still reclaim the sum but it depends what time limits were agreed.I'm sorry this isn't the answer you wanted but it is the position that you face and I have a duty to inform you truthfully.Hope this helps. Please remember to rate my answer either OK SERVICE or above and then I will give you related information for free.
Bar Exams, over 5 years in practice.
Just wondering how everything is going?Do you need any more help?
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