I have PV Solar Panels installed.I received for the FIT Bureau an agreement to be confirmed and signed.I withheld my signature as the stated eligibility date is 05/03/2012.I first contacted microgen on 05/02/12.The Solar panel installation was commissioned on 25/02/12.Both dates place me in the Higher Tariff Band.I gave this information to the FIT Bureau [SSE]. In reply they said it could not be found in their system. I pointed out that I have an e-mail reply dated 06/02/12 addressed to XXXXX@XXXXXX.XXX and at their request forwarded to them a copy.In a conversation on 18 June with the Alison Mullen at the FIT Bureau she stated that the document supplied did not comply with the 'regulations' and therefore the eligibility date on the agreement still stands. I asked for written confirmation of this and the procedure for seeking higher authority opinion.I received a short e-mail that day and a referral to the DECC Guidance Notes.The only lead I can find is under Complaint about FITs Licensee - Miscalculation of FIT payment that states [paragraph 2] If you are a domestic FIT Generator and a mutually agreeable outcome has not been reached after 8 weeks from the complaint being lodged, you may refer your complaint to the Energy Ombudsman.It appears to me that the the issue is whether or not the e-mail reply I received on 6 February from microgen is good evidence.Any advice will be appreciated.XXXXX XXXXX.
System of Law: England-and-Wales
I obtained an e-mail reply to show the impasse and asked for advice for seeking a higher authority opinion. I was referred to DECC notes that are not terribly lucid when looking for procedure.
HiThank you for your question and welcome to Just Answer. I will try to help with this. Please RATE my answer OK SERVICE or above.What would you like to know about this?
FOR JOMO 1972
When did you sign the agreement?
For Jomo 1972
But surely the agreement would normally begin from the date upon which the panels start generating electricity?
The short answer is no.
Sorry, I don't think I'm going to be able to help with this. Its not really my area from what you've said so far.I will find you somebody who can help though.
I'm sure he will pick this up before then. But you can log in tomorrow morning.
Hi, my colleague has asked me to assist you on this matter. I note you are logging off, you do not need a reference, simply return to this link/message and my response will be here.
Unfortunately, to be eligible for the higher rate the system/panels had to be commissioned and fully installed by 3 March 2012.
According to the Microgeneration Certificate Scheme (MCS) the 3 March deadline was for the Feed-in-Tariff (FIT) applications to be received by the FIT Licensee (energy suppliers) and not for the installation to be registered on the MCS database.
HOWEVER, the MCS Certificate - which is given only when commissioned and fully installed - would have needed to be submitted as part of the FIT application. Are you aware if this was?
Therefore, you need to consider whether you were made aware by the Licensee of the delay between commissioning the installation of the panels and the actual installation or not or whether you discussed the deadline date. If you did, you may have a complaint against them for the delay in installing the system. If not, then I am afraid you do not have grounds to complain.
I hope this answers your question, but please feel free to ask any further questions if you require anything further.
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