I have PV Solar Panels installed.

I received for the FIT Bureau an agreement to be confirmed and signed.

I withheld my signature as the stated eligibility date is 05/03/2012.

I first contacted microgen on 05/02/12.

The Solar panel installation was commissioned on 25/02/12.

Both dates place me in the Higher Tariff Band.

I gave this information to the FIT Bureau [SSE]. In reply they said it could not be found in their system. I pointed out that I have an e-mail reply dated 06/02/12 addressed to XXXXX@XXXXXX.XXX and at their request forwarded to them a copy.

In a conversation on 18 June with the Alison Mullen at the FIT Bureau she stated that the document supplied did not comply with the 'regulations' and therefore the eligibility date on the agreement still stands. I asked for written confirmation of this and the procedure for seeking higher authority opinion.

I received a short e-mail that day and a referral to the DECC Guidance Notes.

The only lead I can find is under Complaint about FITs Licensee - Miscalculation of FIT payment that states [paragraph 2] If you are a domestic FIT Generator and a mutually agreeable outcome has not been reached after 8 weeks from the complaint being lodged, you may refer your complaint to the Energy Ombudsman.

It appears to me that the the issue is whether or not the e-mail reply I received on 6 February from microgen is good evidence.

Any advice will be appreciated.

XXXXX XXXXX.

Optional Information:
System of Law: England-and-Wales

Already Tried:
I obtained an e-mail reply to show the impasse and asked for advice for seeking a higher authority opinion. I was referred to DECC notes that are not terribly lucid when looking for procedure.