Hello, I am pleased to be asked to assist you.
are you ready to deal with this now?
i shall return at 4pm
HELLO IAM READY
ARE YOU THERE?
I AM READY TO DEAL WITH IT NOW?
hello, we seem to be passing like ships in the night
I AM HERE
ok are you ready to begin
how much was the contract for
when did you complete the work
4 WEEKS AGO
did you get him to sign a contract
NO PAYED CASH
what is the value of the parts
for consumer contracts like this
the law expects you to use reasonable skill and care in carrying out the repair
would another corgi (i know thats the old name but habits die hard) reg installer agree that you had used reasonable skill and care?
i suppose something else other than your repair may have caused the boiler to fail afterwards
NO BECAUSE ITS A DOG EAT DOG WORLD OUT THERE. ONE LESS COMPETIER ETC
no, sorry i didnt make myself clear
a prof installer would give evidence to the court
so would one of your old lecturers from college say, graeme did he repair correctly
IT WOULD BE DIFFICULT?
ok let me try another tack
the judge would ask a corgi rep to look at the repair
do you think they would say the repair was done properly
judges regularly get independent advice
do you offer a guarantee on repairs
it seems to me that you have carried out a proper repair
a judge would ask for expert evidence
but if he relies on what you have to say then the guy isnt entitled to his money back
i appreciate you want rid of him
i often meet some nasty individuals in my line of work and one has threatened to come around
i phoned the police
they had a quiet word in his shell like and he never turned up
is this guy a psycho
or just irate customer
DOES NOT COME ACROSS AS ONE BUT YOU NEAVER KNOW!
to tell the police costs nothing
to get a civil injunction £1000+
then he will contest it and costs are £2000+
you can get rid of him for £300
and preserve some goodwill, not with him, but he;s less likely to talk about you in the pub and with his workmates
yoy could always offer to have another look at it for him
which option do you prefer at the minute
when did he last call?
are you Gas Safe registered
AIREADY HAVE BUT NO GO!I GUESS THE EASY WAY OUT IS TO SUFFER THE LOSS AND GET ON WITH MY VERY GOOD BUSSINESS SAT MORN YES 307548 IF YOU WHANT TO CHECK
ok, get rid of him, family is too important
you should consider getting proper consumer contracts drawn up
i can do that for you but you would have to contact me through my chambers
you can do a search for meon the net
that way they know where they stand before you start a job
is there anything else I can help you with on this matter
to stop him brewing over this you could contact him and say you are issuing a refund as a gesture of goodwill
NO I KNOW WHAT I NEED TO DO NOW. WRITE A CHECK!THANKS FOR YOUR HELP
i have gas installers in the family
in appreciate this is difficult
ok, give some thought to haviing a standard form contract drawn up for use with all your customers
please press the accept button and fill in the feedback
message me if there are any further developments
WILL DO AND THANKS AGAIN
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