Ask an UK Law Question, Get an Answer ASAP!
Hello, I am pleased to be asked to assist you.
are you ready to deal with this now?
i shall return at 4pm
HELLO IAM READY
ARE YOU THERE?
I AM READY TO DEAL WITH IT NOW?
hello, we seem to be passing like ships in the night
I AM HERE
ok are you ready to begin
how much was the contract for
when did you complete the work
4 WEEKS AGO
did you get him to sign a contract
NO PAYED CASH
what is the value of the parts
for consumer contracts like this
the law expects you to use reasonable skill and care in carrying out the repair
would another corgi (i know thats the old name but habits die hard) reg installer agree that you had used reasonable skill and care?
i suppose something else other than your repair may have caused the boiler to fail afterwards
NO BECAUSE ITS A DOG EAT DOG WORLD OUT THERE. ONE LESS COMPETIER ETC
no, sorry i didnt make myself clear
a prof installer would give evidence to the court
so would one of your old lecturers from college say, graeme did he repair correctly
IT WOULD BE DIFFICULT?
ok let me try another tack
the judge would ask a corgi rep to look at the repair
do you think they would say the repair was done properly
judges regularly get independent advice
do you offer a guarantee on repairs
it seems to me that you have carried out a proper repair
a judge would ask for expert evidence
but if he relies on what you have to say then the guy isnt entitled to his money back
i appreciate you want rid of him
i often meet some nasty individuals in my line of work and one has threatened to come around
i phoned the police
they had a quiet word in his shell like and he never turned up
is this guy a psycho
or just irate customer
DOES NOT COME ACROSS AS ONE BUT YOU NEAVER KNOW!
to tell the police costs nothing
to get a civil injunction £1000+
then he will contest it and costs are £2000+
you can get rid of him for £300
and preserve some goodwill, not with him, but he;s less likely to talk about you in the pub and with his workmates
yoy could always offer to have another look at it for him
which option do you prefer at the minute
when did he last call?
are you Gas Safe registered
AIREADY HAVE BUT NO GO!I GUESS THE EASY WAY OUT IS TO SUFFER THE LOSS AND GET ON WITH MY VERY GOOD BUSSINESS SAT MORN YES 307548 IF YOU WHANT TO CHECK
ok, get rid of him, family is too important
you should consider getting proper consumer contracts drawn up
i can do that for you but you would have to contact me through my chambers
you can do a search for meon the net
that way they know where they stand before you start a job
is there anything else I can help you with on this matter
to stop him brewing over this you could contact him and say you are issuing a refund as a gesture of goodwill
NO I KNOW WHAT I NEED TO DO NOW. WRITE A CHECK!THANKS FOR YOUR HELP
i have gas installers in the family
in appreciate this is difficult
ok, give some thought to haviing a standard form contract drawn up for use with all your customers
please press the accept button and fill in the feedback
message me if there are any further developments
WILL DO AND THANKS AGAIN
DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.
The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).