Thanks for your question.
The law states that up until 6 months after the sale of the vehicle, it's up to the dealer to prove that the fault wasn't there when he sold it to the purchaser. This is called the "Reversed Burden of Proof". They will know this and you can cite it to them if they claim "it's your fault"
If you have bought from a dealer in the course of his business then the Sale of Goods Act 1979 implies certain terms in to your contract with the dealer for the purchase of the camper.
Go back to them, giving details of the incident and state that the car is not of a satisfactory quality under s14(2) of Sale of Goods Act 1979 and that you consider the disrepair so serious a breach of the above term that it is repudiatory (ie. it is a breach of a fundamental term of the contract such that it goes to the root of the contract). Say that you require a refund within 7 days of the date of the letter otherwise you will take legal advice/issue a claim to recover the monies.
Also state that you wish to deal with the issue only by written correspondence. Keep copies of everything.
If the breach is so serious that it goes to the root of the contract then you are entitled to a refund or replacement car. It certainly sounds as if it is such a breach.If they are not compliant you should also tell them you will contact contact Trading Standards, http://www.tradingstandards.gov.uk/, and Retail Motor Industry Federation (if they are a member, http://www.rmif.co.uk/ as well as issuing a claim against them.
If the claim is for less than £5, 000.00 then you can issue in the small claims court visa http://www.moneyclaim.gov.uk/. If it is for more than that they you can't issue in small claims and would be best going to see a local civil litigation solicitor, you can find solicitors in your area by using the Law Society's search engine:-
Once they know you are aware of your rights, dealers tend to be more constructive in resolving these thingsIf this has been useful please kindly click accept so that I may be rewarded for my efforts. It will be gratefully received and you will be free to ask follow up questions.Kind regards,Tom
DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.
The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).