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The law states that up until 6 months after the sale of the vehicle, it's up to the dealer to prove that the fault wasn't there when he sold it to the purchaser. This is called the "Reversed Burden of Proof". They will know this and you can cite it to them if they claim "it's your fault"
If you have bought from a dealer in the course of his business then the Sale of Goods Act 1979 implies certain terms in to your contract with the dealer for the purchase of the camper.
Go back to them, giving details of the incident and state that the car is not of a satisfactory quality under s14(2) of Sale of Goods Act 1979 and that you consider the disrepair so serious a breach of the above term that it is repudiatory (ie. it is a breach of a fundamental term of the contract such that it goes to the root of the contract). Say that you require a refund within 7 days of the date of the letter otherwise you will take legal advice/issue a claim to recover the monies.
Also state that you wish to deal with the issue only by written correspondence. Keep copies of everything.
If the breach is so serious that it goes to the root of the contract then you are entitled to a refund or replacement car. It certainly sounds as if it is such a breach.If they are not compliant you should also tell them you will contact contact Trading Standards, http://www.tradingstandards.gov.uk/, and Retail Motor Industry Federation (if they are a member, http://www.rmif.co.uk/ as well as issuing a claim against them.
If the claim is for less than £5, 000.00 then you can issue in the small claims court visa http://www.moneyclaim.gov.uk/. If it is for more than that they you can't issue in small claims and would be best going to see a local civil litigation solicitor, you can find solicitors in your area by using the Law Society's search engine:-
Once they know you are aware of your rights, dealers tend to be more constructive in resolving these thingsIf this has been useful please kindly click accept so that I may be rewarded for my efforts. It will be gratefully received and you will be free to ask follow up questions.Kind regards,Tom
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