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I own the leasehold of a flat in a building converted to 9 units. It is standing empty, awaiting market conditions to improve.
Thames Water issued a demand for water rates, - though not a drop of water was used while the flat is empty. There are no water meters in the building.
Thames Water supplies utilities (water) and services (sewage.) Why should the owner be charged water rates for services not received?
What are the rules on paying water rates on long term empty properties ?
If utilities are not being used then you should not be charged for them. Its a rare property that does not use any water at all however even if it is standing empty.
This may be an estimated amount though. If there is no metre in the house then that could be a possibility. You can ask them to assess the usage again.
Or you can just defend this action on the basis that there is no use of water.