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Thank you for your question.
In the letter from the solicitors do they refer you to any part of the management agreement (or any other agreement that you have made) in which you are obligated to use the nominated agency?
Right, have you actually had a look at the clause as it stands in the agreement with them?
Unless there is a right in the agreement entitling you to appoint an agency of you own or you can prove that you either signed the agreement under duress or that the term itself is an "unfair" term under Unfair Terms in Consumer Contracts Regulations then you will be bound by it. Although it may be unfair in that it makes you suffer a detriment it is questionable whether it caused a imbalance in your rights as presumably you took legal advice on the agreement ?). It's also arguable whether you were in fact a "consumer" for the purpose of the regs.
The clause is likely enforceable but you should check the legal advice you received in respect of the agreement, you may have a claim against you solicitors if they did not inform you of the clause.
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