I can tell you how to dispose of this easily. SEND them the cheque payable to the original firm who did the work. Better still, get your solicitor to send it. Make it for what you agree to pay.
Tell the firm that by cashing it they accept the sum in full and final settlement of any claims against you, past, present or future.
Tell them that if they do not accept it they should return it to you.
It takes a very brave person when presented with a cheque not to cash it particularly if they think they are facing a big Supply of Goods and Services Act/Breach of Contract claim.
By all means complain to B&Q but I imagine that they have no liability in their terms and conditions.
If this helps, please accept my answer so that I get credit.
Many thanks for your reply, it was good to get another angle on this matter.
The 7 day's I was advised to give the Company will be up tommorrow, and
even though it was stated in the letter that the cheque would not be available
after that, if a settlement was not forthcoming,you would still advise sending the
Also it is a Bank Cheque made out to Canterbury Conservatories, as the original
Company went into Liquidation some tiime ago, do you advise us to get another
cheque made to the original Co, even though it no longer exists, these people are
so devious, we are worried where it would be paid to, we are warned not to trust
them at any cost. Most of the other unhappy customers seem to be taking them
to court, they do not seem bothered by any threats from Trading Standards or other
Consumer Bodies, still extracting money, by fair means or foul
If the original company is in liquidation, then the liquidator is owed the money and is the one who should chase you.
The new firm has no call on the debt UNLESS they bought the assets of the old company.
You need to find out who the liquidator of the old co is.
Don't send a cheque to the new co.
Send it to the liquidator or write to the liquidator and ask how much they will settle for. The liquidator will usually have no money to chase you so...
OR You may prefer to sit tight and wait for the liquidator to contact you.
DONT pay anything to the new company.
I hope this helps.
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