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If there is a fine then there must have been a court hearing. You should have received a summons.
Have you moved house?
No still at same address.
If you genuinely haven't received a summons then you can always make a statutory declaration to that effect at any magistrates court. That will wipe the points and the fine and take it back to FPN stage.
The only point that I would make is that if you did, or you think you may have done, its really not worth making a stat dec untruthfully. That is a crime in itself and they do prosecute people now. If they charge you with perverting the course of justice you will be in the Crown Court facing custody.
But if you didn't receive anything then make a stat dec.
You can do it at any Magistrates Court.
I think the rules do allow counsel and solicitor to make them now but if this is a driving matter its always better to go to a magistrates court and do it on oath. Some courts charge £15.