There is no legal requirement for anyone within an in house department to have a practising certificate.
There is nothing to stop on a non solicitor being a manager.
On the costs issue I will get back to you tomorrow i am not a PI lawyer I need to speak to a colleague of mine and ill get back yo you tomorrow.
Please note that you are now required to be authorised by the Ministry of Justice to operate a claims management company. I suggest you look at the compensation act 2006. The government has sought fit to regulate claims management companies in the public interest because of the problems highlighted bythe likes of the accident group and claims direct.
Please accept this answer and I will be happy to help you further if you require
Are you authorised by the Ministry of Justice? There is nothing to stop you from setting up an in-house legal department. Practising certificates are required for any solicitors who are involved in the in-house legal department. You will also need professional indemnity insurance. As far as I am aware you can only claim costs using solicitors otherwise the costs will be assessed at a rate equivalent to litigants in person. There have been important distinction is being made in the Court of Appeal and High Court regarding solicitors and normal solicitors acting in litigation matters and claiming costs. In other words in order to claim your full costs back it would have to be done by a solicitor. Having solicitors in the legal department would enable you to do work for insurance companies and apply to become members of their panels. There are numerous companies throughout the country who will employee in-house solicitors and any solicitors employed must comply with their professional rules of conduct which will find on the solicitors regulation authority website. In addition if you hold money for clients who may be required to comply with the solicitors accounts rules and have two submit every year to the Law Society. There is a lot of information on the Law Society website regarding this.
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