Thanks for the explanation. But are you basing your comment on law or just based on experience?
"based on experience" is informative, but does this make it legal and challenge-proof?
No the case officer wasn't nice enough etc. We don't get to meet case officers, but the agency staff collect and send to consulate.
1. Such information about the date of fee being paid is the date of application on UKBA website
2. Nowhere on their website them stating that the actual submission date is the date of application
3. It wasn't the case that the application was not complete - they (not immigration officers but a collection company) asked for more info, which was not on any list
4. When they sent her away they gave no deadline or instruction in writing on when she should submit the application paperwork by.
Based on the above, IF they insist on this being considered under new rules, please could you comment on
a. Would we have grounds to appeal
b. Likelyhood of winning the appeal