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Gallagher99
Gallagher99, FORD SENIOR /SPECIALIST TECHNICIAN
Category: UK Ford
Satisfied Customers: 2979
Experience:  SVQ LEVEL 3, QAULIFIED FORD SENIOR/SPECIALIST TECHNICIAN , ATA REGISTERD ,12 YEARS EXPERIENCE
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I have a 2010 galaxy and just recently the radio stops

Customer Question

Hi I have a 2010 galaxy and just recently the radio stops working and comes out of one speaker with a shorting noise. The radio display says cd drive fault. After the engine is switched off, the fault resets after a while but returns. Have you any advice please.
Thanks
John
Submitted: 11 months ago.
Category: UK Ford
Expert:  Gallagher99 replied 11 months ago.

Hi john good afternoon to you

Ok this fault lies internal of the audio unit itself

And is something we are seeing more and more of on various models.

This fault can be intermitent or constant it varies

The best course of action is to have an exchange unit fitted at your ford dealer where by they fit an exchange one and send your one back this keeps the cost lower and Is Something we advise our customer of

If you need anymore help or advice on this issue john please let me know

If you are Completely satisfied with my answer /advice

PLEASE RATE MY ANSWER

Kind regards ***** ***** and have a nice day and a merry Christmas

Any postive feedback /bonuses are greatly appreciated

Brian

Expert:  Gallagher99 replied 10 months ago.

Hi there John good afternoon to you

How did you get on with our audio unit issue

Regards Brian

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